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The menu is made with Java code. A few people find that it doesn't open right away, but then opens a bit later. Try the refresh button first, wait a few minutes next, try it with Netscape or Opera browsers if you have one of those, try it again later or tomorrow, and - if that doesnt work, e-mail me - but understand that I didn't write the code and can't change it. In the meantime here's a direct link to the:

Problem Solving Checklist